Focus more on processes to achieve valued outcomes
Brad Ermeling alerted me to this blog posting
by Daniel Markovitz in the Harvard Business Review
Markovitz points out several potential dangers of so called “stretch goals” including sapping motivation, fostering unethical behavior, and encouraging excessive risk-taking.
Better, he argues, to set reasonable goals and focus on process improvement. Process improvement refers to what is required to achieve goals, sometimes referred to as opening the “black box” to see how something works in order to make it work better.
He closed the blog with two sentences written for a business and industrial audience that could also be addressed to education, medicine, and behavioral interventions among others.“The heavy lifting has to be done at the outset — a deep understanding of the current condition is a prerequisite for true improvement. This approach also requires a subtle — but critical — shift in focus from improving outcome metrics to improving the process by which those outcomes are achieved.”
Education reformers and policymakers are now engaged in a great debate about the value of standards and assessment. Once in a while someone alludes to Markovitz’s point that settings standards and developing outcome metrics accomplish little unless the mediating process is examined and improved. In education that mediating process is what transpires in classrooms. Teaching that provides effective learning opportunities for students.